Responsible Gaming
Gambling Should Be Entertainment
At Captain Cooks Casino, we believe gambling should be enjoyed as entertainment only. It is not a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and never view it as an income source.
Age Verification
Captain Cooks Casino is only available to individuals who are 18 years of age or older in Canada, or the legal gambling age in your province. We are committed to preventing underage gambling. If you are under the legal age in your jurisdiction, please do not attempt to register or gamble on our platform.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing losses by gambling with increasing amounts of money
- Spending more time gambling than intended
- Gambling with money needed for essential expenses (rent, food, utilities)
- Hiding gambling activities or spending from family and friends
- Borrowing money or accumulating debt to finance gambling
- Neglecting work, school, or personal relationships due to gambling
- Experiencing mood changes or anxiety related to gambling
- Feeling unable to stop or reduce gambling despite wanting to
- Using gambling as an escape from problems or negative emotions
- Failed attempts to control, cut back, or stop gambling
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools
Captain Cooks Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders while playing to check how long you have been gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, please contact our customer support team or review your account settings. Using these tools can help you gamble responsibly.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available:
-
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Provides resources and support for problem gambling in Canada -
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Offers confidential support and resources -
GamCare (UK)
Website: www.gamcare.org.uk
Provides free support and information about problem gambling -
GamStop (UK National Self-Exclusion Scheme)
Website: www.gamstop.co.uk
Multi-operator self-exclusion program -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free online support and counseling services
If You Need Help
If you believe you may have a gambling problem, or if someone you know is affected by problem gambling, please reach out for help today. There is no shame in seeking support. Contact one of the organizations listed above or speak with a healthcare professional. Help is available, and recovery is possible.
Your well-being is important to us.